Effective Date: 07/10/2025
Company Name: Edu Assists
Offices: Mirpur & Badda, Dhaka, Bangladesh
Website: www.eduassists.com
App: Edu Assists (available on Play Store)
Support Email: nayem.gday@gmail.com
• Edu_Assists is a study-abroad consultancy based in Dhaka, Bangladesh (Kha-214/E, Pragati Tower, Merul Badda, near BRAC University).
• Website: www.eduassists.com
• For privacy concerns, contact: contact.eduassists@gmail.com
• This Privacy Policy explains how Edu_Assists collects and processes personal data to provide consultancy, visa guidance, and related services.
• It also covers anonymized data used for research and continuous service improvement.
• We collect identity, contact, educational, payment, technical, and communication data necessary for service delivery.
• Sensitive documents such as passports are stored securely with additional safeguards.
• Your data is processed under legal bases including contract performance, consent, legal obligations, and legitimate business interests.
• You can withdraw consent anytime without affecting ongoing services.
• Data is used to manage accounts, process applications and payments, verify identity, communicate updates, and prevent fraud.
• We also analyze data to improve services and conduct anonymized research.
• We may share necessary data with universities, payment processors, service vendors, and authorities under confidentiality agreements.
• Edu Assists does not sell or rent user data to third parties for marketing.
• Anonymized user data may be used for academic studies or service improvements.
• Identifiable information is only used with explicit consent, and users can opt out anytime.
• Data may be transferred internationally to partner universities or trusted service providers.
• All transfers follow security measures such as encryption and contractual safeguards.
• We retain data only as long as necessary — typically 2–7 years depending on purpose.
• Anonymized data may be stored indefinitely for research or statistical purposes.
• Edu_Assists applies SSL encryption, access control, and regular audits to protect data.
• Any security breach will be promptly reported to users and relevant authorities.
• You can request access, correction, deletion, restriction, or portability of your personal data.
• Submit any request via contact.eduassists@gmail.com after verifying your identity.
• Cookies are used for authentication, analytics, and personalization.
• Users may manage or disable cookies via their browser or app settings.
• Our services are not intended for users under 16 years of age.
• Any data collected from minors without parental consent is deleted immediately.
• We use automated tools for analytics and personalization, not for legal or significant decisions.
• All major service outcomes are reviewed by humans.
• Our website and app may link to external platforms.
• Edu Assists is not responsible for third-party privacy practices, so users should review their respective policies.
• This Privacy Policy may be updated periodically to reflect new laws or operational changes.
• Major updates will be announced on the website or via email.
• This Policy follows the laws of Bangladesh, and all disputes are subject to the courts of Dhaka.
• For privacy issues or complaints, email contact.eduassists@gmail.com or visit our Dhaka office.
• If unresolved, you may contact your local data protection authority.
